Help

How to post junk mail.

  1. Take a picture of the junk mail you've received.
  2. Click the Report Junk link from the navigation.
  3. Click Choose File to choose a file from your computer. (Choose a second image if you took two.)
  4. Click Upload.
  5. Junk86 will upload and automatically read the contents of the image(s) to find the recipient and sender information.
  6. That's all you need to do. If you'd like, you can help with the following steps.
  7. If we have seen the same recipient & address combination before we'll automatically update the item with this information. If we haven't seen it, you can click the name, address, and city/state/zip to add them.
  8. If we have seen the same sender & address combination before we'll automatically update the item with this information. If we haven't seen it, you can click the name, address, and city/state/zip to add them.
  9. For senders we haven't processed junk for before we'll figure out the best way to opt-out and add that to our system.
  10. Once we have verified the recipient, sender, and opt-out process we'll automatically submit an opt-out request on your behalf.
  11. We will notify you of opt-out request submissions, confirmations of opt-out sucesses, problems we encounter where we could use some help from you, and follow-ups to opt-out requests to confirm with you that you're no longer receiving a specific junk mail.

What are acceptable pictures?

  1. The picture should capture the recipient's name & address and Sender's name & address.
  2. If you can't get both into one photo take separate photos.
  3. The pictures can be from the envelope, catalog, or letter contained within an envelope.
  4. If you can't find a return address, make sure that a photo contains the sender's name.

What kind of junk can Junk86 remove?

  • Catalogs
  • Most direct mail addressed to a specific person.
  • Mail addressed to former residents of your mailing address.
  • Mail addressed to people who have passed away.
  • Some mail not addressed to specific people, such as coupon pack mailings.
  • Some political mailings.

What can't Junk86 remove?

  • Bulk mail that's sent through USPS' EDDM (Every Door Direct Mail) mail. This mail is sent to every address in a carrier route so there isn't a way for a specific household to opt-out.
  • Some political mailings.
  • Bills
  • Government notices
  • Taxes
  • Postal mail inserts with no address information
  • Mail without sender info.

How can I contact Junk86?

Our contact info can be found here.